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About
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Frequent Questions
The driver must be 23 and have a valid diploma for at least 1 year as well as a main credit card in his name (VISA, MASTER). According to the current law, only European or International diplomas are accepted.
In case of accident, call the number mentioned in the contract you received at the beginning of the lease. The representative will inform you about the process. Also call the police to report the accident and on your return a relevant accident statement will be completed. In case of damage contact the roadside assistance.
On the pickup time you must present the original valid driver’s license. The diploma must have been issued at least 1 year in advance. According to the current law, only European or International diplomas are accepted. You will also need to provide a credit card as a guarantee even if you choose to pay in cash. Your ID or passport is also required.
No. Rental abroad is prohibited.
Yes, you can add an extra driver to your lease. This can be done at the beginning of your hire where the additional driver will also need to show a valid diploma. However, the addition is possible during the lease. To do this the main driver must come along with the additional driver to head office. The additional driver must present a valid diploma and comply with age restrictions.
Of course – this can be done at any time before your hire or during availability. Any change (reduction / extension) affects the daily / total cost of the lease. To extend your lease contact our office.
All prices are in €.
No. The insurance does not cover the transport – movement of the vehicle by ship.
If your flight details are included in your booking, we will be able to track the flight and book the vehicle for you. It is important that you contact us as soon as possible.
In most cases there must be a master credit card (visa-mastercad) in the driver’s name. If you do not have a credit card, please call the booking center to explore other alternatives.
Of course – this can be done at any time before your hire or during availability. Any change (reduction / extension) affects the daily / total cost of the lease. To extend your lease contact our office.